Return & Refund Policy

1. In-Store Purchases

Oxford Men's Wear operates as a physical retail clothing store in Douglasville, Georgia. Purchases covered by this policy are made directly at our store.

We do not currently offer online purchasing or online checkout through this website. Any return or refund request should be handled directly with our store team.

2. Return Period

Under this proposed policy, eligible items may be returned within 14 calendar days of the original purchase date.

The original purchase receipt must be presented, and the item must meet the condition requirements outlined below.

3. Conditions for Eligible Returns

To be considered for a return, merchandise should meet all of the following requirements:

• The item must be returned within the stated 14-day period.
• Original proof of purchase or receipt must be provided.
• The item must be unworn, unwashed, and unused.
• Original tags and labels must remain attached.
• The merchandise must be in its original saleable condition.
• The item must not show signs of damage, alteration, or misuse.

All returned merchandise is subject to inspection by our store team before a return, exchange, or refund is approved.

4. Items That May Not Be Returned

For hygiene, merchandise condition, and inventory reasons, certain purchases may be excluded from our standard return policy.

• Items clearly marked as final sale.
• Special-order or custom-made merchandise.
• Altered or tailored clothing.
• Items that have been worn, washed, or damaged after purchase.
• Merchandise without its original tags or labels, where required.
• Gift cards, where applicable.

Any exceptions or special conditions will be communicated at the time of purchase.

5. Refunds

If a return is approved and qualifies for a refund, the refund will generally be issued to the original payment method. The original receipt or other acceptable proof of purchase may be required.

The time it takes for a refund to appear in your account may depend on your bank or payment provider.

Refunds are subject to inspection and approval under the conditions of this policy.

6. Exchanges

Customers may request an exchange for an eligible item, subject to the return conditions and product availability in our store.

If the requested replacement item is unavailable, our team can discuss the available options with you.

7. Damaged or Incorrect Merchandise

If you believe an item was damaged or incorrect at the time of purchase, please contact or visit our store as soon as reasonably possible.

Please bring the item and your proof of purchase so our team can review the issue and discuss an appropriate resolution.

8. How to Request a Return or Refund

To request a return, refund, or exchange, please follow these steps:

• Bring the merchandise to Oxford Men's Wear.
• Bring your original purchase receipt or proof of purchase.
• Ensure the merchandise meets the applicable return conditions.
• Speak with a member of our store team for assistance.

Our team will inspect the item and explain the available options based on the applicable policy.

9. Policy Updates

Oxford Men's Wear may update or revise this Return & Refund Policy from time to time. Any updated version will be published on this website with a revised date.

The policy communicated at the time of purchase will be relevant to that transaction, subject to applicable law.

10. Contact Oxford Men's Wear

If you have questions about a return, refund, or exchange, please contact us or visit our store. We will be happy to assist you.